Reference

How 765jaya Handles Your Personal Information

This Privacy Policy tells you exactly what data we collect when you open an account, make a deposit through bKash, Nagad or Rocket, or contact our support team — and how we keep that data secure.

Account data protectionbKash, Nagad, Rocket payment privacyClear data retention rulesYour right to request deletion
765jaya How 765jaya Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Data

If you have a question about what data we hold on your account, want to correct something, or need to request deletion, our support team handles privacy queries directly. You can reach us through live chat inside the platform, by email, or through the account help section — whichever suits your device and schedule best.

Live Chat Support Open the chat widget inside your account dashboard to raise a privacy query. Our team picks up account-linked requests and routes them to the data team.
Email Request Send your full name, registered contact detail and the specific data request to our support email. We respond to privacy emails within our standard handling window.
Account Help Section The account help section lets you submit a written request tied directly to your profile — useful if you want a record of the request alongside your account history.
DATA HANDLING STANDARDS

How We Protect and Manage Account Data

Security practices at 765jaya are built around four areas: how your data is stored, how cookies work across sessions, how long we retain records, and how you stay in control of your own profile. Each area is handled through a defined internal process, not a one-size catch-all policy.

Encrypted Storage

Account credentials and payment references — including bKash and Nagad transaction IDs — are stored with SSL encryption. Only authorised staff with a verified operational need can access this data.

Cookie Controls

Our platform uses session cookies to keep your lobby state intact between pages. You can clear or block cookies from your mobile or desktop browser settings without losing your account access.

Retention and Deletion

We keep your account data for as long as our operating obligations require. Once that period ends, records are deleted or anonymised. You can request early deletion by contacting support directly.

Your Correction Rights

If any detail on your account is incorrect — contact number, registered name, linked Rocket wallet number — raise a correction request through live chat or the account help section and we will update it.

Common Questions About Your Privacy at 765jaya

These are the questions we hear most from account holders in Bangladesh about how their personal data is handled, stored and deleted. If your question is not listed here, reach out through live chat or the account help section.

No. We only log the transaction reference number that bKash or Nagad generates. Your wallet PIN is entered inside your own wallet app and never passes through our platform or servers.

Only authorised account-operations staff can access your data, and only when there is a verified operational reason — such as processing a Rocket withdrawal or resolving an account query you raised.

Contact us through live chat or the support email with your registered name and contact detail. We will confirm receipt and begin the deletion process in line with our retention obligations.

We do not sell your data. We share it only where the jurisdiction we operate in requires disclosure — and only to the extent that local law and eligible-region rules specifically demand.

We keep transaction records — including payment references from bKash, Nagad and Rocket deposits — for as long as our operating obligations require, after which they are deleted or anonymised.

Yes. Raise a correction request through live chat or the account help section. Give us the registered name or contact detail that needs updating and we will handle it through our standard account-review process.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.